Privacy Policy

Data Controller

The Terms and Conditions identify Betzillo Limited as the contracting company responsible for the services offered through the site. A company registration number and registered address were not published in the materials reviewed, and a dedicated data protection officer contact could not be verified. If you have questions about how your personal information is handled, you can reach out through the contact channels made available on the site.

Information We Collect

Betzillo collects personal information in the course of providing its services. The categories of data covered by the policy include the following:

• Identity information, such as your name and date of birth, provided during registration or verification
• Address details supplied for account and verification purposes
• Contact information, including your email address and other contact details
• Account information relating to your registration, activity and use of the services
• Browser and technical information collected when you access the site
• Payment information connected to deposits, withdrawals and other transactions
• Correspondence with customer support, which is retained as part of service records
• Transaction records associated with your account activity

How Your Information Is Used

The personal information collected is used to operate the services and manage the relationship with each account holder. The purposes described in the policy include:

• Creating, verifying and managing your account
• Processing payments and maintaining transaction records
• Communicating with you, including responding to support requests
• Profiling, used to understand account activity and tailor aspects of the service
• Marketing, where your information may be used to present offers and promotional communications
• Meeting record-keeping obligations, including those connected to anti-money laundering requirements

Cookies and Browser Data

The policy covers browser information collected when you access the site. Specific details about cookie categories, individual cookie vendors, or named analytics services were not published in the materials reviewed, so this policy does not list them. Browser data gathered during your visits forms part of the technical information described in the data collection section.

Sharing With Third Parties

Betzillo may share personal information with third parties where this is needed to deliver its services. Payment providers may receive data in connection with processing your transactions. Beyond payment processing, the materials reviewed did not name specific categories of external recipients, so no additional processors or partners are listed here. Any sharing takes place within the scope of the purposes described in this policy.

Data Retention

Different types of records are kept for different periods. Transaction records are retained for a minimum of 18 months. Support correspondence is retained as part of service records. Separately, the anti-money laundering policy specifies a five-year retention period that begins after the relationship with the account holder ends. Once the applicable retention period has passed, the data is no longer kept for those purposes.

Security of Your Information

The materials reviewed did not establish specific technical or organisational security measures, such as encryption standards, certification of the random number generator, or named account-security features. This policy therefore does not make claims about particular safeguards. You are encouraged to keep your login credentials confidential and to contact the operator if you suspect unauthorised access to your account.

Your Rights

The specific privacy rights available to you, and the procedures for exercising them, were not fully detailed in the materials reviewed. In general, privacy frameworks commonly recognise rights such as the following, though their availability here has not been confirmed:

• Requesting access to the personal information held about you
• Asking for inaccurate information to be corrected
• Requesting deletion of your data where retention obligations permit
• Objecting to certain uses of your information, such as direct marketing

Contact

A dedicated, readable privacy contact address could not be verified, as the privacy email shown on the site is obscured and no data protection officer contact was confirmed. For privacy-related questions or requests, please use the contact options provided on the betzillo website.